Terms and Conditions

Last updated: June 5, 2026

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Digital Service Acknowledgment

You acknowledge and agree that the Service constitutes a digital service as defined under the European Union's Consumer Rights Directive (2011/83/EU) and applicable Spanish consumer protection laws (Real Decreto Legislativo 1/2007).

By submitting a URL for analysis and receiving an audit report, You expressly agree that:

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Grounds for immediate termination include, but are not limited to: initiating a chargeback or payment dispute without first contacting us, violating our acceptable use policy, or attempting to abuse the Service.

Upon termination, Your right to use the Service will cease immediately. Termination does not relieve You of any payment obligations accrued prior to the termination date.

Subscriptions, Billing and Refund Policy

Subscription Plans

The Service is offered on a subscription basis with different pricing plans (Starter, Growth, Scale). By subscribing, You agree to pay the recurring subscription fee associated with the plan You selected. Subscription fees are billed in advance on a monthly or annual basis, depending on the plan You choose.

Automatic Renewal

All subscriptions automatically renew at the end of each billing period unless cancelled by You before the renewal date. You authorize Us to charge the payment method on file for the applicable subscription fee at each renewal.

Trial Period

We offer a 7-day trial for all subscription plans. If You do not cancel before the trial period ends, Your subscription will begin and You will be charged the applicable fee. You may cancel at any time during the trial period with no charge.

Cancellation Policy

You may cancel Your subscription at any time through Your account settings. Upon cancellation, Your access to the Service will continue until the end of the current billing period. No prorated refunds will be issued for partial billing periods. Annual subscriptions cancelled mid-cycle will not receive a refund for unused months.

Refund Policy

Digital Reports: Because audit reports are digital services delivered instantly upon request, all individual audit report purchases are final and non-refundable once the report has been generated. By requesting an audit, You expressly waive Your right of withdrawal for this digital service.

Subscription Fees: Subscription fees are non-refundable except in cases of verified billing error or prolonged Service unavailability caused by us. If You believe You are entitled to a refund, You must contact us at support@scanly.site before initiating any chargeback or dispute with Your payment provider. We review refund requests on a case-by-case basis and, at our sole discretion, may issue a partial or full refund in exceptional circumstances.

This refund policy does not affect Your statutory rights as a consumer under applicable law.

Price Changes

We reserve the right to modify subscription prices at any time. Price changes will take effect at the start of the next billing period following 30 days' notice. If You do not agree to the price change, You may cancel Your subscription before the change takes effect.

Payment Methods

All payments are processed securely through Stripe, Inc. By providing a payment method, You represent that You are authorized to use that payment method. Your payment information will be stored and processed by Stripe in accordance with their privacy policy and applicable security standards. We do not store full credit card numbers on our servers.

Dispute Resolution and Chargeback Policy

Mandatory Pre-Dispute Contact

If You have any concern, question, or dispute about the Service, billing, charges, or quality of the reports, You agree to first contact Us directly at support@scanly.site to resolve the issue informally before initiating any chargeback, refund request, or dispute with Your payment provider or bank. We are committed to customer satisfaction and will work with You in good faith to address any concerns.

Three-Step Dispute Process

Before filing any chargeback or payment dispute, You agree to follow this process:

  1. Contact Support (Day 1): Email support@scanly.site with Your account details and a description of the issue. We will respond within 24 business hours.
  2. Resolution Attempt (Days 1-14): We will work with You to resolve the issue. This may include a refund, credit, or service adjustment at our discretion.
  3. Escalation (After Day 14): Only if the issue remains unresolved after 14 days of good-faith communication may You initiate a formal dispute with Your payment provider.

Consequences of Improper Chargeback

Filing a chargeback or payment dispute without first contacting Us and allowing Us an opportunity to resolve the issue may be considered a breach of these Terms. If You file a chargeback in violation of this dispute resolution process:

Evidence and Records

We maintain detailed logs of all account activity, including login timestamps, IP addresses, audit requests, report deliveries, and communications. In the event of a dispute, We reserve the right to use these records to demonstrate Your use and receipt of the Service. By using the Service, You consent to the use of these records in any dispute proceeding.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the Company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the courts located in Madrid, Spain. You agree to submit to the personal jurisdiction of such courts for the purpose of litigating all such claims.

Notwithstanding the foregoing, We retain the right to pursue injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights or confidential information.

For European Union consumers, nothing in this section shall deprive You of the protection afforded to You by provisions that cannot be derogated from by agreement by virtue of the law of Your country of residence.

Disputes Resolution

If You have any concern, question, or dispute about the Service, billing, or charges, You agree to first contact Us directly at support@scanly.site to resolve the issue informally before initiating any chargeback, refund request, or dispute with Your payment provider or bank.

We are committed to customer satisfaction and will work with You in good faith to address any concerns, including issuing refunds where appropriate. Filing a chargeback or payment dispute without first contacting Us may be considered a breach of these Terms.

If a dispute is filed with Your payment provider or bank, We reserve the right to provide evidence of Your use of the Service, including but not limited to: account creation records, login history, usage data, payment history, and communications with Our support team, in order to defend against any improper or unauthorized chargeback.

If a chargeback is filed and subsequently reversed or denied in Our favor, You agree to pay all reasonable costs incurred by Us in connection with defending such chargeback, including but not limited to legal fees and chargeback fees imposed by our payment processor.

By accepting these Terms, You acknowledge that You have read, understood, and agree to follow this dispute resolution process before resorting to any external dispute mechanism.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident from. In accordance with EU Regulation (EU) No 524/2013, You have the right to submit complaints via the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr/.

As a digital service provider, we comply with the EU Digital Services Act (Regulation 2022/2065). You may contact us regarding any content-related concerns at support@scanly.site.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: